Airtel customer care number Pune

Bharti Airtel limited is a leading global telecommunications company with operations in 19 countries across Asia and Africa. The company offers mobile voice & data services, fixed line, high speed broadband, IPTV, DTH, turnkey telecom solutions for enterprises and national & international long distance services to carriers. Bharti Airtel has been ranked among the six best performing technology companies in the world by business week. Bharti Airtel had 200 million customers across its operations.

Bharti Airtel with its various services also provides services like On-demand online movie viewing services called as ‘Airtel Movies’, making cashless payments as India’s first mobile wallet for paying bills by using their mobile phones.

Airtel customers have the convenience to access the customer care number of Airtel Pune from any part of the state of Maharashtra and Goa from Airtel phone or landline phone. As such there is no customer care dept. particularly in Noida. It has a customer care deptt. Covering whole state of Maharashtra and is situated at Pune.

It provides service 24 hours with competent and capable staff having wide knowledge, skills to handle the customer’s problem and providing satisfactory feed back with respect to either getting your complaint solved or instead registering your complaint.

Email Airtel customer care in Pune

Email your questions, comments or suggestions at 121@airtelindia.com and Airtel Customer Care Executive will get right back to you. Mention your mobile no. like 9810012345 in the subject of the mail without any space or any special characters between the digits for a quick response

Email ID of Airtel in Pune: – wecare.west@airtel.in

Airtel customer care number Pune

Customer care help line Services offered by Airtel customer care
Help line number 44444121
121 from Airtel mobile phone Scheme/Bill Plan/VAS Information
198 Toll free Customer Care Number of Airtel Pune For complaints or service requests like Provisioning, Billing & Metering issues, Allocation of Tariff Plan, Account Updation, ISD, STD, Roaming Activation, VAS Deactivation, Service Termination, Security deposit Refund) [Airtel Users]
9890012345 Postpaid In case calling from any other number for above mentioned services for postpaid
9890098900 Prepaid In case calling from any other number for above mentioned services for prepaid

Airtel Customer care Pune Grievance Addressal

Nodal Officers Airtel customer care

In case you don’t get satisfactory resolution of your query / complaint at the customer service centre you can get in touch with Nodal officers with your complaint reference number and details of grievance. In case you are not satisfied with the resolution given by their Nodal officers, you may get in touch with Appellate Officers within 3 months of resolution after the expiry of the complaint resolution time limit specified by the Nodal Officer.

Nodal officer, Bharti Airtel Limited, Vega Centre, A-Building, Shankarseth Road, Next to Income Tax Office, Swargate, Pune – 411 037

Email: nodalofficer.mumbai@airtel.in

Working Hours: Monday to Friday; 9:30 am to 6:30 pm

Turn Around Time: 10 days

Appellate Authority Airtel Pune customer care

In case customer is not satisfied with the resolution given by Airtel Nodal officer at Airtel customer care Mumbai, customer may get in touch with Appellate Officers within 3 months of resolution after the expiry of the complaint resolution time limit specified by the Nodal Officer at the following address:-

Appellate officer, Bharti Airtel Limited, Vega Centre, A-Building, Shankarseth Road, Next to Income Tax Office, Swargate, Pune – 411 037

Email: appellate.mah@airtel.in

Working Hours: Monday to Friday; 9:30 am to 6:30 pm

Turn around Time: Within 3 months of receipt of the appeal

Appeal form can be downloaded from following link:-

http://www.airtel.in/applications/xm/AppellateForm/FORM.pdf

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