One can escalate / present their grievance to this Official if all of the Customer Service Network of Tata Docomo – mentioned by us in the start of this paragraph – have not been able to provide you with satisfactory resolution. These Appellate Officers are available from 0930 HRS to 1730 HRS from Monday to Friday, for the TATA Docomo Subscribers.

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In addition to them, there are a group of Nodal Officers (Manning Each State / Circle) – as part of the Tata Docomo Customer Care Network – who are assigned with the task of resolving issues of Tata Docomo Customers, in case the same have not be solved by their Call centers or their Customer Service Offices. These Nodal Officers are available from 0930 HRS to 1730 HRS from Monday to Friday

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TATA Docomo has organized various platforms towards Customer Care of its subscribers, and one among them is the Tata Docomo Customer Service through its Circle Address Contacts. Please find hereunder their complete Contact details, whom you can always approach if the already mentioned TATA Docomo Customer Care forums have not been able to address your requirements in a satisfactory manner.

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Tata Docomo is the latest Mobile service provider in India. It is a joint Venture between Tata Teleservices and NTT of Japan, which is a huge telecommunications products behemoth of Japan. Tata Docomo launched their service about 2 years ago, and has been trying to position themselves as a very good value proposition, by way of various Value Added Services, as well as in their tariff plans

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